Delivery Policy

 Delivery Throughout The UK 

 Covers in stock at our UK warehouse will be dispatched within 1 business day of receiving your order, excluding weekends and  public holidays. Delivery times can vary from 1 – 4  business days depending on the delivery option selected at checkout

In the event that the cover is not in stock in our Strabane  warehouse, the cover will be dispatched from the factory directly to you, and will arrive to you within 14 days of order. All the ready made covers will clearly state on the product page  if they are being dispatched directly from the factory. 

Custom Made Cover Orders

Custom made covers will be made and finished within 5 – 7 business days after approval of drawing and then air shipped to  the UK  where a final inspection will take place prior to dispatching the order to you. The total lead-time for custom made covers is usually 4 weeks.  Upon your custom made cover being dispatched from our warehouse you will receive a separate email  with the tracking details for delivery. The progress of your custom made cover can be updated on the bottom right hand side of this website. Simply enter your email and order number.

Custom Made Cover Delays

On rare occasions shipments can be delayed due to Customs and peak production times. Should your order be delayed by more than 14 days  you will have the option to cancel your order and receive a refund. Please note this refund does not apply once the order has been dispatched to you within UK.

Backordered Items

On the odd occasion a product is out of stock, it will appear on the product page. The out of stock item will be shipped to you the moment it becomes available. Please note this is an estimate only and we are unable to guarantee it will arrive at this time if due to circumstances are outside our control.

Orders of both in stock & backordered items will be dispatched / delivered to you as they arrive into stock. Should your order be delayed by more than 14 days you will have the option to cancel your order and receive a refund. Please note this refund is not available once the goods have already been dispatched to you within the UK.

 More Questions

Live chat with us 7 days (  10am – 7:30pm )  using the “We Are Here” tab

Email us Service@TheCoverCompany.uk